“We are what we repeatedly do. Excellence then, is not an act but a habit.”
Efficienarta helps Enterprises combine proactive management of human performance with the management of processes and systems including:
- Identification of “what / when” are critical to the quality of Corporate Governance
- Identification of activities that are critical to the processes for delivering the “what/when[s]”
- Measuring the performance in meeting the “What/Whens” and agreeing acceptable “standard performance”
- Forming action teams to improve performance where performance in achieving the “What/When[s]” is below the acceptable Standard.
|In a Professional Services Firm, for example CTQ (Critical to Quality)1 could be a measure of the number of clients that pay more quickly than the target and CTP(Critical to Process)1 the number of bills raised on time|